Skip to main content
GET
Look up a contact by email
Returns the contact holding an email address, if that contact is scoped to your organization. Matching is case-insensitive, because contact email is stored normalised. Example@Test.com and example@test.com are the same address.
An address that exists on Turris but belongs to another agency returns 404, exactly as an unknown address does. This endpoint cannot be used to test whether an address is known to the platform.

Query Parameters

email
string
required

The email address to look up. Matching is case-insensitive. Returns 404 when no contact in your organization has this address, including when the address belongs to another agency.

Example:

"example@test.com"

Response

Contact details

data
object
required
requestId
string
required

Unique request identifier

Example:

"dev-2c5e7cf2-9acf-4c8c-ab2f-b81f39d775a8"

timestamp
string
required

Response timestamp

Example:

"2025-11-12T20:49:03.293Z"