> ## Documentation Index
> Fetch the complete documentation index at: https://docs.turrisfi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List Contacts

> The people at your agency, with the roles they hold

Returns your agency's own contacts — the people a carrier would be given as the accounting contact, the compliance officer, the licensing manager.

Each contact carries a `scopes` array: one entry per entity, and optionally per market, where they hold a role. Only scopes inside your subtree are returned, so a contact your agency shares with another organization shows you your half and nothing else.

## Narrowing

`downstreamEntityId` limits the list to contacts scoped to that entity.


## OpenAPI

````yaml openapi/v2.json GET /v2/downstream/contacts
openapi: 3.0.0
info:
  title: Turris Public API
  description: API for managing insurance compliance data
  version: 2.0.0
  contact: {}
servers:
  - url: https://public.api.live.turrisfi.com
    description: Production
  - url: https://public.api.sandbox.turrisfi.com
    description: Sandbox
security: []
tags: []
paths:
  /v2/downstream/contacts:
    get:
      tags:
        - downstream/contacts
      summary: List contacts
      description: >-
        Returns the contacts scoped to your organization: your entity plus every
        branch beneath it. Each contact carries the scopes inside your
        organization; scopes belonging to another agency are never returned,
        even on a contact you share with one. A scope with no
        upstreamDownstreamAssociationId is agency-wide; one carrying an id is
        confined to that single market relationship. Results are paginated and
        ordered by surname.
      operationId: ContactsController_getContacts_v2
      parameters:
        - name: page
          required: false
          in: query
          description: 1-based page number
          schema:
            minimum: 1
            default: 1
            example: 1
            type: number
        - name: limit
          required: false
          in: query
          description: Page size (max 100)
          schema:
            minimum: 1
            maximum: 100
            default: 50
            example: 50
            type: number
        - name: downstreamEntityId
          required: false
          in: query
          description: >-
            Narrow the results to a single entity in your organization. Defaults
            to your whole subtree (your entity plus every branch beneath it).
            Returns 404 if the id is not in your subtree.
          schema:
            example: 6610b3d2c2e0a51b8c0d1f02
            type: string
      responses:
        '200':
          description: A page of contacts
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      items:
                        type: array
                        items:
                          $ref: '#/components/schemas/DownstreamContactResponse'
                      total:
                        type: integer
                        description: Total rows matching the query across all pages
                        example: 137
                      page:
                        type: integer
                        description: 1-based page number
                        example: 1
                      limit:
                        type: integer
                        description: Page size
                        example: 50
                      totalPages:
                        type: integer
                        description: Number of pages, or 0 when there are no rows
                        example: 3
                    required:
                      - items
                      - total
                      - page
                      - limit
                      - totalPages
                  requestId:
                    type: string
                    description: Unique request identifier
                    example: dev-2c5e7cf2-9acf-4c8c-ab2f-b81f39d775a8
                  timestamp:
                    type: string
                    description: Response timestamp
                    example: '2025-11-12T20:49:03.293Z'
                required:
                  - data
                  - requestId
                  - timestamp
        '400':
          description: Invalid query parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
        '401':
          description: Invalid or missing auth token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
        '403':
          description: Your organization is not entitled to the public API
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
        '404':
          description: downstreamEntityId is not in your organization
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
components:
  schemas:
    DownstreamContactResponse:
      type: object
      properties:
        contactId:
          type: string
          description: Unique identifier of the contact
          example: 6627f2b5c2e0a51b8c0d4e7c
        firstName:
          type: string
          description: Given name
          example: Jon
        lastName:
          type: string
          description: Surname
          example: Doe
        email:
          type: string
          description: Email address
          example: example@test.com
        isDeliverable:
          type: boolean
          description: Whether the email address is deliverable
          example: true
        scopes:
          description: >-
            The scopes inside your organization. Scopes belonging to other
            agencies are not returned.
          type: array
          items:
            $ref: '#/components/schemas/DownstreamContactScopeResponse'
        createdAt:
          type: string
          description: ISO 8601 creation timestamp
          example: '2025-01-15T10:30:00.000Z'
        updatedAt:
          type: string
          description: ISO 8601 last-update timestamp
          example: '2025-06-02T08:12:44.000Z'
      required:
        - contactId
        - firstName
        - lastName
        - email
        - isDeliverable
        - scopes
    ErrorResponseDto:
      type: object
      properties:
        statusCode:
          type: number
          description: HTTP status code
        requestId:
          type: string
          description: Unique request identifier for debugging
        errorType:
          type: string
          description: >-
            Machine-readable error classification. Branch on this rather than on
            `errorMessage`, which is prose and may change. Authentication
            failures returned by our identity provider are forwarded verbatim,
            so a 401 can carry a code outside this list; treat an unrecognised
            value as a generic failure of its HTTP status.
          enum:
            - conflict
            - contact_not_authorized
            - document_exceeds_page_limit
            - downstream_entity_member_exists
            - duplicate_external_id_error
            - duplicate_member_email
            - duplicate_producer_code_error
            - forbidden
            - gateway_timeout
            - inactive_email
            - internal_server_error
            - invalid_email
            - invalid_email_for_invites
            - invalid_organization_category
            - invalid_organization_slug
            - invalid_phone_number
            - invalid_token
            - invite_limit_reached
            - jwt_invalid
            - m2m_client_not_found
            - not_found
            - organization_already_exists
            - organization_slug_already_used
            - payment_required
            - producer_agreement_required
            - product_feature_subscription_required
            - service_unavailable
            - session_authorization_error
            - some_custom_error_string
            - throttled
            - too_many_requests
            - unauthorized
            - unauthorized_client
            - unexpected_400_stytch_error
            - unexpected_403_stytch_error
            - unexpected_404_stytch_error
            - unexpected_error
            - unexpected_stytch_error
            - unprocessable_entity
            - validation_error
          example: validation_error
        errorMessage:
          description: Array of error messages
          type: array
          items:
            type: string
        timestamp:
          type: string
          description: ISO timestamp when the error occurred
        details:
          type: object
          description: Additional error context
      required:
        - statusCode
        - requestId
        - errorType
        - errorMessage
        - timestamp
    DownstreamContactScopeResponse:
      type: object
      properties:
        downstreamEntityId:
          type: string
          description: The entity this scope belongs to
          example: 6610b3d2c2e0a51b8c0d1f02
        upstreamDownstreamAssociationId:
          type: string
          description: >-
            The market relationship this scope is confined to. Absent means the
            contact is visible to every market that entity deals with, which is
            how agency-created contacts are stored.
          example: 6627f1a9c2e0a51b8c0d4e3a
        businessRoles:
          type: array
          description: Business roles this contact holds under this scope
          example:
            - Finance Manager
          items:
            type: string
            enum:
              - Compliance Officer
              - Principal Owner
              - Account Manager
              - Finance Manager
              - Support Staff
              - Contract Signatory
              - Accounts Payable
              - Policy Maintenance
        isPrimary:
          type: boolean
          description: Whether this contact is a primary contact under this scope
          example: true
      required:
        - downstreamEntityId
        - businessRoles
        - isPrimary

````

## Related topics

- [List Contacts](/api-reference/v1/contacts/list-contacts.md)
- [List Your Own Contacts on a Market](/api-reference/v2/downstream/markets/entity-contacts.md)
- [Get a Contact](/api-reference/v2/downstream/contacts/get-contact.md)