> ## Documentation Index
> Fetch the complete documentation index at: https://docs.turrisfi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Actions Required

> Licences that need attention, across entities and producers

Returns the licences that need something done about them: active licences inside their state renewal window, plus licences already past due where a late-renewal or reinstatement path is still open. Entity-held and producer-held licences arrive in one list, soonest expiry first.

Each row carries `holderType`, which tells you whether it refers to an entity or a producer. Filter with `holderType` to get one side only.

`expirationStatus` is either `expiring` or `expired`, and there is no third value. A licence outside its renewal window does not appear on this list at all, and there is no row for a licence you do not hold: this list is work on licences you have, not a gap analysis against a requirement set.

Licences you have marked as not-to-be-renewed are excluded.

The agency surface has no webhooks, so polling this endpoint is the documented substitute (see [Agency API](/guides/agency-api)).


## OpenAPI

````yaml openapi/v2.json GET /v2/downstream/actions-required
openapi: 3.0.0
info:
  title: Turris Public API
  description: API for managing insurance compliance data
  version: 2.0.0
  contact: {}
servers:
  - url: https://public.api.live.turrisfi.com
    description: Production
  - url: https://public.api.sandbox.turrisfi.com
    description: Sandbox
security: []
tags: []
paths:
  /v2/downstream/actions-required:
    get:
      tags:
        - downstream/actions-required
      summary: List licenses needing attention
      description: >-
        Returns the active licenses across your organization that are inside
        their state renewal window, or past due with a late-renewal or
        reinstatement path still open. Both entity-held and producer-held
        licenses, soonest expiry first. Licenses you have marked as
        not-to-be-renewed are excluded. This list does not carry renewal
        eligibility: whether Turris can file a given renewal for you is a
        separate question and is not answered here.
      operationId: ActionsRequiredController_getActionsRequired_v2
      parameters:
        - name: page
          required: false
          in: query
          description: 1-based page number
          schema:
            minimum: 1
            default: 1
            example: 1
            type: number
        - name: limit
          required: false
          in: query
          description: Page size (max 100)
          schema:
            minimum: 1
            maximum: 100
            default: 50
            example: 50
            type: number
        - name: downstreamEntityId
          required: false
          in: query
          description: >-
            Narrow the results to a single entity in your organization. Defaults
            to your whole subtree (your entity plus every branch beneath it).
            Returns 404 if the id is not in your subtree.
          schema:
            example: 6610b3d2c2e0a51b8c0d1f02
            type: string
        - name: holderType
          required: false
          in: query
          description: >-
            Restrict to entity-held or producer-held licenses. Both are returned
            by default.
          schema:
            example: producer
            type: string
            enum:
              - entity
              - producer
      responses:
        '200':
          description: A page of licenses needing attention
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      items:
                        type: array
                        items:
                          $ref: >-
                            #/components/schemas/DownstreamActionRequiredResponse
                      total:
                        type: integer
                        description: Total rows matching the query across all pages
                        example: 137
                      page:
                        type: integer
                        description: 1-based page number
                        example: 1
                      limit:
                        type: integer
                        description: Page size
                        example: 50
                      totalPages:
                        type: integer
                        description: Number of pages, or 0 when there are no rows
                        example: 3
                    required:
                      - items
                      - total
                      - page
                      - limit
                      - totalPages
                  requestId:
                    type: string
                    description: Unique request identifier
                    example: dev-2c5e7cf2-9acf-4c8c-ab2f-b81f39d775a8
                  timestamp:
                    type: string
                    description: Response timestamp
                    example: '2025-11-12T20:49:03.293Z'
                required:
                  - data
                  - requestId
                  - timestamp
        '400':
          description: Invalid query parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
        '401':
          description: Invalid or missing auth token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
        '403':
          description: Your organization is not entitled to the public API
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
        '404':
          description: downstreamEntityId is not in your organization
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponseDto'
components:
  schemas:
    DownstreamActionRequiredResponse:
      type: object
      properties:
        licenseId:
          type: string
          description: Unique identifier of the license
          example: 6627f2b5c2e0a51b8c0d4e7c
        holderType:
          type: string
          description: Whether an agency entity or a producer holds the license
          enum:
            - entity
            - producer
          example: producer
        holderId:
          type: string
          description: The entity or producer holding it
          example: 6627f2b5c2e0a51b8c0d4e7c
        holderName:
          type: string
          description: Name of the holder
          example: Jon Doe
        downstreamEntityId:
          type: string
          description: The agency this sits under
          example: 6610b3d2c2e0a51b8c0d1f02
        stateCode:
          type: string
          description: State or territory that issued the license
          enum:
            - AL
            - AK
            - AZ
            - AR
            - CA
            - CO
            - CT
            - DE
            - FL
            - GA
            - HI
            - ID
            - IL
            - IN
            - IA
            - KS
            - KY
            - LA
            - ME
            - MD
            - MA
            - MI
            - MN
            - MS
            - MO
            - MT
            - NE
            - NV
            - NH
            - NJ
            - NM
            - NY
            - NC
            - ND
            - OH
            - OK
            - OR
            - PA
            - RI
            - SC
            - SD
            - TN
            - TX
            - UT
            - VT
            - VA
            - WA
            - WV
            - WI
            - WY
            - GU
            - PR
            - VI
            - DC
          example: PA
        licenseNumber:
          type: string
          description: License number as issued
          example: '1234567'
        licenseClassCode:
          type: string
          description: License class code
          example: '10'
        licenseClassName:
          type: string
          description: License class name
          example: Producer
        expirationStatus:
          type: string
          description: >-
            Never "not expired": a license outside its renewal window does not
            appear on this list at all.
          enum:
            - expiring
            - expired
          example: expiring
        nextRenewalDate:
          type: string
          description: ISO 8601 renewal date
          example: '2026-09-30T00:00:00.000Z'
        npn:
          type: string
          description: The NPN the license was issued against
          example: '1234567'
      required:
        - licenseId
        - holderType
        - holderId
        - holderName
        - downstreamEntityId
        - stateCode
        - licenseNumber
        - licenseClassCode
        - licenseClassName
        - expirationStatus
        - npn
    ErrorResponseDto:
      type: object
      properties:
        statusCode:
          type: number
          description: HTTP status code
        requestId:
          type: string
          description: Unique request identifier for debugging
        errorType:
          type: string
          description: >-
            Machine-readable error classification. Branch on this rather than on
            `errorMessage`, which is prose and may change. Authentication
            failures returned by our identity provider are forwarded verbatim,
            so a 401 can carry a code outside this list; treat an unrecognised
            value as a generic failure of its HTTP status.
          enum:
            - conflict
            - contact_not_authorized
            - document_exceeds_page_limit
            - downstream_entity_member_exists
            - duplicate_external_id_error
            - duplicate_member_email
            - duplicate_producer_code_error
            - forbidden
            - gateway_timeout
            - inactive_email
            - internal_server_error
            - invalid_email
            - invalid_email_for_invites
            - invalid_organization_category
            - invalid_organization_slug
            - invalid_phone_number
            - invalid_token
            - invite_limit_reached
            - jwt_invalid
            - m2m_client_not_found
            - not_found
            - organization_already_exists
            - organization_slug_already_used
            - payment_required
            - producer_agreement_required
            - product_feature_subscription_required
            - service_unavailable
            - session_authorization_error
            - some_custom_error_string
            - throttled
            - too_many_requests
            - unauthorized
            - unauthorized_client
            - unexpected_400_stytch_error
            - unexpected_403_stytch_error
            - unexpected_404_stytch_error
            - unexpected_error
            - unexpected_stytch_error
            - unprocessable_entity
            - validation_error
          example: validation_error
        errorMessage:
          description: Array of error messages
          type: array
          items:
            type: string
        timestamp:
          type: string
          description: ISO timestamp when the error occurred
        details:
          type: object
          description: Additional error context
      required:
        - statusCode
        - requestId
        - errorType
        - errorMessage
        - timestamp

````

## Related topics

- [Surplus Lines Filing Action Required](/guides/webhooks/surplus-lines-filing-action-required.md)
- [List Webhooks](/api-reference/v1/webhooks/list-webhooks.md)
- [Surplus Lines Filings](/api-reference/v2/surplus-lines-filings/list-filings.md)
